Last Updated: [Insert Date]

Welcome to UMPLIFE Shop! These Terms and Conditions (“Terms”) govern your use of our website (baseballsalestore.com) and all purchases made through it. By accessing our site or placing an order, you agree to these Terms. Think of this document as the rulebook for our online store – we aim to keep everything fair and transparent, just like the game we love.

1. Who We Serve

UMPLIFE Shop specializes in premium baseball and softball equipment for players, coaches, and enthusiasts at all levels. Our target customers include:

  • Amateur and professional baseball/softball players
  • Team managers and coaches
  • Training facilities and batting cage operators
  • Schools and youth sports organizations
  • Dedicated fans seeking quality gear

We currently ship to most international locations except certain Asian and remote regions not served by our carriers.

2. Website Use and Intellectual Property

2.1 Your Access

You agree to use our website only for lawful purposes related to purchasing baseball/softball equipment. The site’s content, including product descriptions, images, and logos, are protected by copyright and trademark laws.

2.2 Prohibited Activities

When using our site, you agree not to:

  • Copy or reproduce any content without permission
  • Use automated systems to scrape data or place orders
  • Attempt to circumvent security measures
  • Submit false or misleading information

3. Products and Services

3.1 Product Descriptions

We take pride in offering high-quality baseball and softball equipment including:

  • Protective gear (Arm-Wrist-Guards, Chest-Protectors)
  • Training equipment (Baseballs, Ball Buckets, Batting Cage Nets)
  • Apparel and accessories (Caps, Belts, Base-Plate-Shoes)
  • Field equipment (Bases, Home Plates, Pitching Rubbers)

While we strive for accuracy in product descriptions and images, slight variations may occur. Colors may appear differently on various screens.

3.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you promptly and offer alternatives or a refund.

3.3 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

  • Custom or personalized items (including engraved equipment)
  • Used protective gear (Chest-Protectors, Arm-Wrist-Guards)
  • Opened baseball/softball packages
  • Items marked as “Final Sale”

4. Ordering and Payment

4.1 Placing Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occasionally occur. If we discover an error in your order’s price, we’ll contact you before processing.

5. Shipping and Delivery

5.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 (15-25 business days after shipment)

Delivery times are estimates and may vary based on destination and customs processing.

5.3 International Orders

International customers are responsible for any customs fees, taxes, or duties imposed by their country. These charges are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for most unused items in original condition with all tags and packaging. Proof of purchase is required for all returns.

6.2 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Receive return authorization and instructions
  3. Ship items to: 2081 Arrowood Drive, Jacksonville, FL 32044
  4. Wait for inspection and processing (typically 3 business days after receipt)

Customers are responsible for return shipping costs unless the return is due to our error.

6.3 Refunds

Approved refunds are processed within 5 business days after inspection and issued to your original payment method. Original shipping fees are non-refundable except for returns due to our error.

7. Damaged or Defective Items

If you receive damaged or defective merchandise, contact us immediately at [email protected] with photos of the issue. We’ll arrange for a replacement or refund and provide a prepaid return label if needed.

8. Limitation of Liability

UMPLIFE Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to these Terms shall not exceed the purchase price of the products in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. The version posted on our website at the time of your order will govern that transaction. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms or any other inquiries, contact our customer service team:

  • Email: [email protected]
  • Mail: UMPLIFE Shop, 2081 Arrowood Drive, Jacksonville, FL 32044

Thank you for choosing UMPLIFE Shop – where we deliver quality baseball and softball equipment with the precision of a perfect pitch!